Refund policy

All Orders

All Shade Sheds are custom-made to order. For this reason, we are unable to accept returns or provide refunds for change of mind, incorrect choice, or if the product is no longer required. Please ensure you review your order details carefully before confirming.

Order Issues

If your order arrives damaged, faulty, or with missing parts, please contact us within 48 hours of delivery. We may request photos or further details to assist our team in assessing the issue.

Next Steps

Our team will review the matter and advise you on the appropriate outcome.